anthropologie online Reviews and Complaints

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anthropologie online Reviews

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  • 46 days and counting; waiting for a refund

    On the 1st of February, I ordered a few things from Anthropologie and they arrived on the 7th of the same month (order 96272). I returned one item the same day via recorded delivery, which arrived to them the next day. Since the 8th of February (it is the 21st of March now) I have been waiting for a simple refund. Customer services replied to me that it can take up to 28 days for a refund, which is entirely ridiculous to say to a person that has waited for 46 days already. I honestly have no words to describe how ridiculous this company is. If Anthropologie was expecting from to get paid... More...
    (Shopping, Chain Stores)
    elroum's Picture   elroum    1 Comments   Comments
  • Weeks of Wrong so Not in Time for Christmas

    I ordered a pair of matching vases online. Two vases were shipped, but did not match. I emailed customer service [and still haven't heard back], so I called customer service. They promised to send the correct vase ASAP. Since it was free shipping I ordered 4 more matching vases. The order arrived today: one correct item, one broken item [packed broken since the large chunk off the vase is not in the box with it], and one wrong item. and then there is one that has not come yet. That makes: 6 items ordered, 2 are right. 2 out of 6 is not good! by the way, the packaging was awful -... More...
    (Holiday shopping reviews)
    simplyncgirl's Picture   simplyncgirl    0 Comments   Comments

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